Our Commitment

Honesty & Integrity

Above all else at Sanctuary Metals, we are committed to operating with honesty and fine moral integrity. This means that you will always receive clear, fast, transparent communications from our team, and you will always be provided with multiple points of contact within our organization. We aim to uphold strict compliance standards for all employees through call monitoring and intensive training sessions, ensuring that you will be working with a qualified professional specialist who has your needs in mind.

Fast Insured Private Delivery

At Sanctuary Metals, we uphold our promise that all of your precious metals bullion orders will be delivered within a 28-day time frame from the time your metals are purchased (with the exception of numismatic rarities) and that all orders are 100% fully insured by Lloyd’s of London. Your order status or the contents of your orders will never be shared with anyone outside of Sanctuary Metals without your explicit approval.

Buyback Commitment

We encourage our clients to contact us first if they wish to sell their metals. While we cannot guarantee that we will repurchase metals, we never charge additional liquidation fees. Our clients enjoy a quick and simple three-step liquidation process: just call us to start, arrange shipment, and receive payment via bank wire or check.

LET'S GET STARTED TODAY

We are here to help the process go as smoothly as possible for you. How can we help?

Please call us today at (949) 861-7727

Total Transparency

As a Sanctuary Metals client, you deserve complete transparency. All fees are included on our website in our shipping and transaction agreement. Upon purchasing metals, all clients receive a purchase invoice showing an itemized list of products purchased, the price paid, and the spot price of the metal at the time of purchase.

Knowledge and Expertise

Sanctuary Metals individually trains each employee in a classroom setting and through practice to understand precious metals markets, products, and industry news. Our executive team continuously monitors geopolitical, economic, and market trends, ensuring you benefit from your decision to own metals in your portfolio.

We Make It Easy

We aim to make your precious metals purchase easy and stress-free. We accept credit/debit cards, ACH bank payments, and personal checks for cash investments. We also assist with tax-free and penalty-free rollovers into precious metals for qualified retirement accounts such as 401(k), 403(b), IRA, TSP, and pensions.

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We are here to help the process go as smoothly as possible for you.